For all industries: Learn practical leadership skills
Do you ever struggle with time management,
delegation, problem solving or managing
difficult people?
These four key issues can have significant impact
on your productivity and stress levels, but you can
learn to overcome them with some simple
techniques.
Join us for an informative and practical leadership
workshop to improve your management skills.
This one day workshop will provide attendees with
the tools and knowledge they need to manage their
time, delegate, solve problems and deal with
people effectively.
With an emphasis on practical techniques that are
immediately applicable to the workplace, attendees
will leave armed with essential skills for leadership
success.
During the day we will cover the following topics:
Dealing with Difficult People
 Identify common behaviours difficult people
exhibit
 Treat unacceptable behaviour
 Developing trust and finding a solution
Time Management
 Obstacles to effective time management and
how to overcome them
 Build an effective time management process
Delegation
 Why delegation skills are important
 When to use delegation
 The process of successful delegation
Problem Solving
 Define and identify the problem
 Techniques to generate solutions
 Steps to implementing solutions
